Help!

[barking_iguana]

Microsoft says I need to borrow a Vista DVD to repair corrupted system and log files, otherwise I won't be able to install Service Pack 1 (I've tried intermittently for a year) without help from Sony and probably losing all my data.

So, do any of you in New Jersey have a Vista DVD? If you upgraded to Vista (a silly thing to do under most circumstances) than you probably do. If you bought a computer with Vista already loaded (not a silly thing, nuder most circumstances) than it depends on the brand. Sony and HP, for instance, don't provide disks.

Without SP1, I can't install the anti-virus software I bought.

Comments

[chemoelectric.livejournal.com]

Very smooth.

The first goal should be to save the data. Do you have a DVD writer? Can you copy to another computer on a home network? Anything so that you can quit worrying too much about that and take whatever drastic measures seem best.

Second goal should be to install XP. :)

[barking-iguana.livejournal.com]

Well, Microsoft said to back up the data, not that I'd lose it. But finding a disk is far preferable. It's one thing to back up actual personal data. Backing up all my software and trying to get it to run as if it went through it's installation procedures is another.

[chemoelectric.livejournal.com]

I would consider not being able to install a Service Pack a rather serious problem, which is why I use words like ‘drastic’. (Having an SP upgrade freeze and having to restart it is just normal Windows, however.)